Privacy Policy

Fleet Plumbing (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.

Information We Collect

When you contact us, we may collect:

• Your name, phone number, email, and address.

• Details of your enquiry or service request.

How We Use Your Information

We use your details to:

• Provide quotes and carry out plumbing and heating services.

• Respond to your enquiries.

• Send invoices and receipts.

• Improve our services.

Sharing Your Information

We will never sell your data. We may share it only with:

• Service providers (e.g., payment processors).

• Legal or regulatory authorities if required.

Cookies & Tracking

Our website may use cookies and tools like Google Analytics to improve user experience. See our Cookies Policy for details.

Your Rights

Under GDPR, you have the right to access, correct, or request deletion of your personal data. To exercise your rights, contact us at: info@fleetplumbing.co.uk

Terms & Conditions

These Terms & Conditions govern the services provided by Fleet Plumbing. By using our services, you agree to the following:

Services

• We provide plumbing, heating, and related services as agreed at the time of booking.

• Any quotes provided are free and valid for [30 days].

Pricing & Payment

• All prices will be agreed before work begins.

• Payment is due upon completion of work unless otherwise arranged.

• Late payments may incur charges.

Cancellations

• Please provide at least 24 hours’ notice for cancellations.

• Short-notice cancellations may incur a fee to cover costs.

Guarantees

• We guarantee our workmanship for 12 months unless otherwise stated.

• Manufacturer warranties apply to any parts or appliances installed.

Liability

• We are fully insured with public liability cover.

• We are not liable for pre-existing issues or damage caused by unrelated faults.

Governing Law

These Terms are governed by the laws of England & Wales.

Cookies Policy

Fleet Plumbing uses cookies to ensure the best experience on our website.

What Are Cookies?

Cookies are small text files stored on your device to help websites function and improve performance.

Types of Cookies We Use

• Essential Cookies – Required for basic site functionality.

• Analytics Cookies – e.g., Google Analytics, to help us understand how visitors use our site.

• Marketing Cookies – Only if we use online advertising tools (e.g., Facebook Pixel).

Managing Cookies

When you visit our site, you can choose to accept or decline non-essential cookies. You can also manage or delete cookies through your browser settings at any time.